The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 2 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently Asked Questions
My chokers are all approximately 12", I always add an extra 2" of chain to each choker for easy adjustment. If you know the exact measurement for yourself and would like your choker made to that specific fit, please include your neck measurement in the notes section on the order page. (I will make the chokers to your specification at NO charge) :)
Custom and personalized orders
I am up for any customization if I can do so with my materials. I am always open for creating new and unique items! Please tell me what you have in mind and I am willing to make it happen if possible ! (: